State Farm® Insurance Agent Fawaz Ghannam
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Semra Maksud
May 5, 2025
1
out of
5
rating by Semra Maksud
"They cancelled my dad's home insurance and didn't even bother to help with explaining why. You call and no one answers. They send an email with little to no explanation. Terrible customer service. Went with GEICO - got a great deal!"
Miguel Orama
April 1, 2025
5
out of
5
rating by Miguel Orama
"The best people to work with"
We responded:
"Thank you very Much Miguel. We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Brendan
March 28, 2025
5
out of
5
rating by Brendan
"What an amazing office. All so wonderful and knowledgeable!! I appreciated how easy they made my transition to their office and how kind everyone in there was. It was a total joy. I wanted to make sure I left a comment with my 5 star review so everyone knows this office is great!!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Saada Said
March 13, 2025
5
out of
5
rating by Saada Said
"The best around"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
HF Truck Services
July 20, 2024
5
out of
5
rating by HF Truck Services
"Very friendly and knowledgeable agents"
We responded:
"Hello, thank you for sharing your experience with my office. We appreciate your review. Fawaz Ghannam, State Farm Agent. Fair Lawn NJ. "
Jerry Reuter
May 9, 2024
5
out of
5
rating by Jerry Reuter
"This office is great! Tom and crew cannot be compared to anyone else. There knowledge of all aspects is unmatched. I wouldn't go anywhere else."
We responded:
"Hi Jerry, Thank you for sharing your experience with my office! We appreciate you being a loyal customer with our office for almost 6 years now! Thank you! Fawaz Ghannam, Agency. 12-45 River Rd, Ste 2 Fairlawn NJ 07508. Providing Auto, Homeowners, Renters, Life Insurance, Commercial business, Commercial Auto insurance"
Dan Christie
April 26, 2024
5
out of
5
rating by Dan Christie
"Friendly staff. Been using them for years."
We responded:
"Thank you for sharing your experience with my office. We strive to provide all of our customers with outstanding customer service and help with all insurance needs! Thank you for your business! Fawaz Ghannam, Agency. 12-45 River Rd, Ste 2 Fairlawn NJ 07508. Providing Auto, Homeowners, Renters, Life Insurance, Commercial business, Commercial Auto insurance"
Bakr Alomari
March 20, 2024
5
out of
5
rating by Bakr Alomari
"When you call ask for Tom, this gentleman is extremely professional. I’ve spoken to all big name companies for auto insurance and most had great customer service but Tom is beyond great, he knew exactly what I was looking for and went above and beyond."
We responded:
"Hi Bakr, Thank you for leaving a positive review and sharing your experience with our office. We strive to provide everyone with outstanding customer service and assist in educating regarding any insurance needs. Thanks again! Fawaz Ghannam, Agency. 12-45 River Rd, Ste 2 Fairlawn NJ 07508. Providing Auto, Homeowners, Renters, Life Insurance, Commercial business, Commercial Auto insurance "
scott salmond
February 20, 2024
5
out of
5
rating by scott salmond
"Tom was excellent straight to the point and very thorough going through the process. Amazing customer service."
We responded:
"Hi Scott, Thank you for sharing your experience with my office. Here at the Fawaz Ghannam State Farm Insurance Agency in Fairlawn, NJ we truly appreciate all reviews, and are happy we were able to do well for you. We strive to provide all of our customers with outstanding customer service and help with all insurance needs! Thank you for your business and Welcome to the State Farm Family! Fawaz Ghannam, Agency. 12-45 River Rd, Ste 2 Fairlawn NJ 07508. Providing Auto, Homeowners, Renters, Life Insurance, Commercial business, Commercial Auto insurance "
Lizbeth Gomez
November 10, 2023
5
out of
5
rating by Lizbeth Gomez
"Been using their services for over a decade. Have gone to other State Farm agencies for help and this office by far is my favorite. The staff knows how to get things done quick and are very informative. If you want above and beyond service, this is where you need to go."
We responded:
"Hi Lizbeth, Thank you for sharing your experience with my office. Here at the Fawaz Ghannam State Farm Insurance Agency in Fairlawn, NJ we appreciate all reviews, and strive to provide all of our customers with outstanding customer service and help with all insurance needs! Thank you very much for your business and thank you for being a part of the State Farm Family! Fawaz Ghannam, Agency. 12-45 River Rd, Ste 2 Fairlawn NJ 07508. Providing Auto, Homeowners, Renters, Life Insurance, Commercial business, Commercial Auto insurance "
Menawer Dj
October 2, 2023
5
out of
5
rating by Menawer Dj
"People! you will be between good hands, Tom, Fawaz and their crew are the team to beat, extremely knowledgeable and will put customer interests first, give them a chance to make you an offer on your auto or home insurance and you will not regret it. My previous insurer (Geico) kept raising my premiums on me every 6 months for no good or apparent reason, just kept hearing the same broken justification tape over and over, but in 2023 I had to change something, and I'm so glad I did when I reached out to Tom / Fawaz for a quote ... simply outstanding and highly recommended !"
We responded:
"Hi Menawer, Thank you for sharing your experience with my office. Here at the Fawaz Ghannam State Farm Insurance Agency in Fairlawn, NJ we appreciate all reviews, and are happy we were able to do well for you. We strive to provide all of our customers with outstanding customer service and help with all insurance needs! Thank you for your business and Welcome to the State Farm Family! Fawaz Ghannam, State Farm Agent. 12-45 River Rd, Ste 2 Fairlawn NJ 07508. Providing Auto, Homeowners, Renters, Life Insurance, Commercial business, Commercial Auto insurance. "
Mike
August 10, 2023
1
out of
5
rating by Mike
"Tom is a nice guy and so are the ladies who work here but State Farm as a company is garbage they will do everything to avoid paying your claim and drag out the process as long as possible. Save yourself a headache and go somewhere else Edit went to NJM and saved over 2000 on my premium. State Farm will do anything and everything to not pay a claim"
We responded:
"Hello Mike, We are so sorry to hear you had a bad experience with State Farm Claims. Please give our office a call at 201-791-6200 we would like to review to see how we can help you further. Thank you for your business. Fawaz Ghannam, 12-45 River Road Fair Lawn, NJ 07410. 201-791-6200. Auto, Home, Life, Commercial insurance. 8/16/23- Hello Mike, we are Sorry to hear you had a bad experience with our claims department. Unfortunately, we could not find an account for you in this office. If you have an account under another name or a business, we would like to hear from you. Please call us anytime. Thank you! 201-791-6200. "
Allison M. Cohen
June 16, 2023
5
out of
5
rating by Allison M. Cohen
"I was referred to this office by my sister. I had a great experience with both Tom and Jannelle. They were both extremely helpful and very pleasant especially with some last minute changes to my policy. They are both great! Definitely recommend."
We responded:
"Hello Janet, Thank you for sharing your experience with my office. I am glad to hear we are providing excellent service and were able to assist with your insurance needs. We appreciate your business! Thank you. Fawaz Ghannam, Agent. "
darinel payano
May 23, 2023
5
out of
5
rating by darinel payano
"Understand perfectly what I want excellent."
We responded:
"Hello Darinel, Thank you for sharing your experience with my office. I am glad we are able to help with all your insurance needs. We appreciate your business! Fawaz Ghannam – Fair Lawn, NJ - Auto, Home, Business, Life, Commercial Insurance"
Gloria Batchelor
March 31, 2023
5
out of
5
rating by Gloria Batchelor
"Awesome experience with agent Tom Shahid, not only was every expectation met but Tom went beyond to make sure that my family and I could receive discounts that would assist in lowering our rates. He totally understood that in todays economy, every dollar counts and I truly appreciated that he took the time to explain the discounts being offered in detail. My youngest son, first time going solo with auto insurance (yeah for me), was searching for a rate he could afford, spoke with Tom, told him he would call back. His response to me, mom he was really good, he took his time, explained everything to me in a way that I could understand, I think I'm going to go with him. The rest is history, one household, 3 policies completed and working on a 4th. Definitely, the best insurance agent I've ever dealt with in my 40+ years of driving!!!"
We responded:
"Hello Gloria, Thank you for sharing your experience with my office. I am glad Tom was able to help you with your personal insurance needs to State Farm and help you save on your auto premium not only for you but your son as well. We pride ourselves in providing a great customer experience. We appreciate your business! Fawaz Ghannam – Fair Lawn, NJ - Auto, Home, Business, Life, Commercial Insurance"
Tiffany Taggart
February 17, 2023
5
out of
5
rating by Tiffany Taggart
"State Farm is amazing! Tom Shahid is the best insurance agent I recommend him! Very pleasant to talk to you. Gets you what your looking for. Very helpful and most of all fantastic at his job! Thank you Tom! Your a god sent ❤️"
We responded:
"Hello Tiffany, Thank you for sharing your experience with my office. I am glad Tom was able to help you switch your personal insurance needs to State Farm and help you save on your auto premium. We appreciate your business. Fawaz Ghannam – Fair Lawn, NJ - Auto, Home, Business, Life, Commercial Insurance"
Mayson Awad
November 7, 2022
5
out of
5
rating by Mayson Awad
"This locations State Farm staff has been so helpful with all my business and personal needs. I can reach out to anyone of them at anytime and get a response within minutes. Jenny Hernandez thank you for all your help!!"
Josefina Canela
November 3, 2022
5
out of
5
rating by Josefina Canela
"Excelente servicio gracias a mi agente Jenny hernandez"
We responded:
"Hola Josefina, Gracias por compartir su experiencia con mi oficina. Me alegra saber que estamos brindando un excelente servicio y podemos ayudarla con sus necesidades de seguro. ¡Gracias! Fawaz Ghannam – Fair Lawn, NJ - Auto, Hogar, Negocios, Vida, Seguros Comerciales."
Luc Teboul
November 1, 2022
5
out of
5
rating by Luc Teboul
"I have all my insurances with State Farm and this office. I often interact with Jenny Hernandez. She is always very responsive and pro active. She knows all my various contracts and it’s easy to have a holistic conversation about my coverage and make changes. I highly recommend working with Jenny."
We responded:
"Hello Luc, Thank you for sharing your experience with my office. I am glad to hear we are providing excellent service and are able to assist with your insurance needs. We appreciate your business! Thank you. Fawaz Ghannam – Fair Lawn, NJ - Auto, Home, Business, Life, Commercial Insurance."
Mark Odulio
November 1, 2022
5
out of
5
rating by Mark Odulio
"Recently obtained GL , WC , Hired Auto policy with this branch and the staff were very helpful in finding the right coverage that my major client will accept. Tom Shahid is a very knowledgeable agent. I recommend you deal with him . Sometimes it gets really busy at this branch but Jenny Hernandez always finds the time to help me with our needs . Whether is paying off a balance , writing COI's or providing details she is there to help . Highly recommend this branch . KEEP UP THE GOOD WORK !!!"
Adik Yoffe
August 15, 2022
5
out of
5
rating by Adik Yoffe
"Tom , you the best and thanks for everything."
Graciela gomez
May 19, 2022
5
out of
5
rating by Graciela gomez
"Excellent service and professional, friendly and helpful staff especially Jenny, love her always look for the best options for you and always there when you need her."
Chris Cruz
May 4, 2022
5
out of
5
rating by Chris Cruz
"The best insurance that i ever had. Customer service is on point and always try their best to help you with your needs. I always speak with Tom and for me he's the real man, always try his best to help me with anything that i need. Really recomend them."
Lisa Marie Groetsema
September 1, 2021
5
out of
5
rating by Lisa Marie Groetsema
"Thank you so much fir your Professionalism and time and I saved a boatload of money thank you. Lisa Groetsema"
Denis Voka
April 16, 2021
5
out of
5
rating by Denis Voka
"I have been switching from insurance to insurance for the past 5 years until I found out about this office. They are so helpful, prompt and ready to be of your service and help you. Best insurance policies and I dont think i’m changing ever again. Dont waste your time with other insurances"
We responded:
"Denis, Thank you for taking the time to give us a positive review. Fawaz Ghannam – Fair Lawn, NJ - Bergen County, Hudson & Passaic County, Auto, Home, Business, Life, Bank, Commercial Insurance and Financial Services Fawaz Ghannam STATE FARM- Fair Lawn, NJ - Bergen County, Hudson & Passaic County Seguros para automóviles, viviendas, negocios, vida, bancos, comerciales y servicios financieros"